We're Here to Help You in Minna
Have questions about listing your business, verification, billing, or platform standards? Reach out to our local team online or visit our office in Minna.
Direct Telephone
Direct phone line for voice inquiries.
08035551234
WhatsApp Fast Desk
Instant chat for quick support & payment help.
Active Daily • 24/7 Priority Alerts
Official Email
For formal correspondences & partnerships.
support@minnapros.ng
Minna Office
Plot 18 Western Bypass, Minna, Niger State
Are You a Registered Artisan or Business Owner?
If you have an active or pending listing on MinnaPros and need assistance with subscription billing, KYC verification, or want to submit an appeal regarding listing suspension under our Fair Hearing Guarantee, please use your authenticated merchant Support Inbox.
• Inquiries submitted via the authenticated Support Inbox are assigned dedicated tracking references with a 4-hour review SLA.
Send an Online Inquiry
Fill out the form below and our Minna operations team will reach out via phone or email.
Common Questions
What if my Paystack checkout failed?
Your business draft is securely preserved! You can log into your merchant dashboard anytime to retry payment, or switch to our Starter Free Tier (₦0 Forever) with 1 click.
How do I appeal a listing suspension?
Under our Fair Hearing Guarantee, every merchant can open an appeal ticket in their merchant Support Inbox (`/dashboard/support`). Our super admin panel reviews all dispute evidence within 4 hours.
Can residents file a complaint?
Yes. If you contracted a pro listed on MinnaPros who failed to deliver, you can submit a dispute using our online report form or call our support desk with your service receipt.
Where can I complete in-person verification?
Visit our operational desk at Plot 18 Western Bypass, Minna with your National ID (NIN) and CAC registration certificate (if applicable) Monday to Saturday between 8:00 AM and 6:00 PM.